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Privacy Policy

GBC Kitchen and Bath – Privacy Policy

Effective Date: September 5, 2025

1) What This Policy Covers

This Privacy Policy explains how GBC Kitchen and Bath (“GBC,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or interact with gbckitchenandbath.com (the “Site”), contact us, or use our services. It does not cover third-party websites or services that we do not control.

2) Information We Collect

2.1 Information You Provide

  • Contact details: name, email address, phone number, mailing address.
  • Project information: renovation preferences, timelines, budget ranges, style notes, and any messages you send us.
  • Marketing choices: newsletter subscriptions, SMS opt-ins, and related preferences.

2.2 Information Collected Automatically

  • Usage data: pages viewed, links clicked, time on page, referring and exit pages, search terms.
  • Device and network data: IP address, browser type, operating system, device identifiers, approximate location derived from IP, and referring URL.

2.3 Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, keep it secure, and analyze performance. You can set your browser to block or alert you about cookies; some features may not function properly without them.

3) How We Use Information

  • Provide services: estimates, consultations, scheduling, and customer support.
  • Respond to inquiries: answer questions and fulfill requests.
  • Improve our Site and services: troubleshoot, test, and enhance user experience and content.
  • Communicate with you: send newsletters, promotions, and updates (with consent where required).
  • Analytics and performance: understand traffic and measure campaign effectiveness.
  • Legal and safety: comply with laws, enforce policies, and protect rights and security.

4) When We Share Information

We do not sell your personal information. We may share information with:

  • Service providers and contractors (e.g., hosting, email/SMS delivery, scheduling, analytics) who use it only to perform services for us.
  • Authorities or other parties if required by law or necessary to protect rights, safety, and security.
  • Successors/assignees in the event of a merger, acquisition, or similar transaction, subject to this or a comparable policy.

5) SMS/MMS Messaging

  • If you opt in, message frequency may vary. Message and data rates may apply.
  • You can opt out at any time by replying STOP. For help, reply HELP or contact us using the details below.
  • Your mobile number and messaging preferences are not shared with third parties for their marketing.
  • Consent to receive texts is not a condition of purchase.

6) Analytics & Advertising

We may use analytics and advertising tools to understand Site usage and the effectiveness of our marketing. Where required, we obtain consent. You can typically manage advertising preferences via your browser settings and platform-specific controls.

7) Your Choices & Rights

  • Access & correction: request a copy of your information and ask us to correct inaccuracies.
  • Deletion: request deletion of your information (subject to legal/operational needs).
  • Restrictions/objections: request limits on or object to certain processing.
  • Marketing opt-outs: use unsubscribe links in emails; reply STOP to SMS.

7.1 U.S. State Privacy Rights

Residents of certain states (e.g., Virginia, California, Colorado, Connecticut, Utah) may have additional rights, including data portability, correction, and the right to opt out of targeted advertising or any “selling” or “sharing” of personal information as defined by law. To exercise your rights, use the contact methods below. We will verify requests as required by law.

If applicable, you may also use the following:

8) Data Retention

We retain information only as long as needed for the purposes described here, to meet legal obligations, resolve disputes, and enforce agreements.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

10) Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate action.

11) Links & Embedded Content

The Site may link to or embed content from third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for those practices.

12) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. Please review it periodically.

13) Contact Us

To ask questions, make a request, or exercise your rights, contact us:

  • Email: info@gbcdc.com
  • Mailing Address: 5601 General washington
    Dr Unit H Alexandria VA 22312
  • Phone: (703) 750-1188

Last updated: September 5, 2025